Terms and Conditions

You can reschedule or cancel your session up to 24 hours before the start time. Please use the link in your confirmation email or email Cat directly to reschedule or cancel.
Cancellations made less than 24 hours before the session will be charged, apart from unforeseen circumstances, which will be reviewed at the discretion of the service.
If your session is online please try to arrive on time. However, life happens, so if you’re running a little late for any reason just send me an email or text to let me know you’re on your way.
If you arrive more than 20 minutes late then your session will be automatically cancelled and I will not be able to provide a refund.

1:1 sessions with children and young people are entirely confidential unless agreed otherwise by all parties.
I will, however, breach confidentiality and share with parents / carers if I have any concerns that someone may be at risk of serious harm. I will make this completely clear to every child I work with - in language they understand - before we start working together.
What I will share with you (the parent or carer) are the handouts and techniques used in each session with your child. The hope is that these will empower you to support your child outside of sessions, making the work we carry out sustainable and making me redundant! Job done.